Last updated: July 18, 2025
Khaisa Studio operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. To process payments, fulfill orders, remember your preferences, send notifications, manage your account, arrange for shipping, enable returns/exchanges, support reviews, and create a customized shopping experience.
- Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online ads for products or services on the Services or other websites.
- Security and Fraud Prevention. To authenticate your account, detect and investigate fraud or malicious activity, and secure our services.
- Communicating with You. To provide customer support, respond to inquiries, and maintain our business relationship with you.
- Legal Reasons. To comply with applicable law, respond to legal requests, investigate or participate in legal proceedings, and enforce our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, such as:
- With vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request, or consent to disclosure (e.g., shipping providers, social media integrations).
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger, acquisition, or bankruptcy, or to comply with applicable legal obligations.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.
Security and Retention of Your Information
We implement security measures but cannot guarantee “perfect security.” How long we retain your personal information depends on factors such as maintaining your account, fulfilling Services, complying with legal obligations, and resolving disputes.
Your Rights and Choices
Depending on where you live, you may have rights such as:
- Access / Know
- Delete
- Correct
- Portability
- Opt out of sale/sharing or targeted advertising
- Manage communication preferences
- Object to processing / Restrict processing
- Withdraw consent
We may require identity verification to process such requests.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on your location, you may also lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred and processed outside the country you live in. If applicable, recognized transfer mechanisms (such as the EU Standard Contractual Clauses) will be used.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with an updated “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the Contact section.
For the purposes of applicable data protection laws, we are the data controller of your personal information.